HOW IT WORKS

From global makers.
Checked by FI.
Delivered to you.

Order from FI. We source through our trusted supplier network, inspect your products at our warehouse, then deliver them to your home.

From your order to your door.

One clear journey. Quality checked before dispatch.

  1. Illustrative online shopping for a brass cabinet knob.

    Order from FI

    Choose your products and complete secure checkout.

  2. Illustrative container ship at an international freight port.

    Sourced globally

    Our trusted suppliers send your order to our warehouse.

  3. Illustrative gloved hands inspecting a matte-black cabinet pull.

    Inspected by us

    We check the products before they leave our warehouse.

  4. Illustrative carefully packed parcel at a home's entrance.

    Delivered with care

    We pack and forward your order to your home, with tracking.

OUR QUALITY PROMISE

Quality we stand behind.

Before dispatch, we inspect your products and prepare them for their journey to you. If something needs attention, we resolve it before sending your order.

  • Product & finish

    Check against the ordered product and finish.

  • Condition & completeness

    Check for visible damage and missing pieces.

  • Careful packing

    Prepare the order for onward delivery.

If something isn't right, we're here to help.

View our returns policy

Considered pieces. Checked with care.

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